Just like the car, motorbikes will often break down due to the stresses placed on the parts on a regular basis. Even with modern technology and manufacturing methods increasing the reliability of the engine and other components it is a given that at some point you will need to go and get motorcycle repairs. Some motorcycle repair jobs are small enough to be able to do yourself in your garage with a pretty limited tool kit but other jobs require specialist equipment which needs real training to be able to operate. This means that for some servicing and motorbike repairs needs you have to take your bike to a garage. Garages generally perform top quality work leaving your bike feeling almost like new, but sometimes the work performed can be less than satisfactory. This means that you may receive your bike back with low quality repairs and even in worse shape than when it went into the garage.
It is your legal right when you pay for a service in the UK to receive service which lives up to be of at least reasonable care and skill. This means that when you take your motorcycle for mechanical work or a service that all work performed on your vehicle should be carried out to a fair standard which would leave the bike in similar or better standard than when it entered the garage and having the named faults dealt with and rectified. Sometimes this isn’t the case as with all services and there are ways you can go about to sort any issues you may have with the work you agreed to pay for being low quality repairs.
Some low quality motorbike repairs can be easily rectified. Often speaking with a garage after the work has been completed you can come to an agreement on what is the best course of action. If it is only a slight complaint which can be easily rectifiable, most garages will just take back your bike and sort out your complain free of charge. They are under an obligation to do this under UK law to go about sorting the problem which was caused through their negligence or simply an honest mistake. Motorcycle repairs complains should be reported to the garage as soon as it becomes apparent. The longer it is left, the less likely the garage will take responsibility due to the usage you have put into your bike since the work was performed.
Another way in which low quality motorbike repairs can be sorted out is through the garage giving a slight discount to the initial cost of the repair. This is usually enough to satisfy most people as long as the both the initial problem and the new issues are sorted. In extreme cases, it is within the law to refuse to pay for service if the work provided is unacceptable. This means if the work is incredibly shoddy, you can refuse to pay until they rectify what has gone wrong.
If you have motorcycle repair complaints due to the low quality of work performed on your motorcycle which soon lead to more problems it is also within the law to ask for compensation to cover the new repair costs which have been incurred due to the garage’s lack of care. This may lead to taking the garage to court to gain the compensation which can often be expensive and lengthy.
The best way to avoid low quality motorcycle repairs is to get you motorbike serviced at a reputable dealer. Dealer garages tend to be more expensive but the mechanics working there have more experience working with that specific brand of motorcycle meaning it is less likely mistakes will be made due to the technicians’ familiarity with the bike. If this isn’t an option, search online for reviews of local garages to find which offers the best services at the best cost. Another option is to ask friends where they get their work done. Most people have cars so by asking around it is usually possible to find a garage whose work will likely impress.