How we work

When it comes to motorbike claims, at Macks Solicitors our approach has always been client-centric: our solicitors always take the time to really listen to you so that we can fully assess your individual needs. Our team of motorbike claims lawyers are all experts in their fields, dedicated to providing you with the best service possible. We are proud to say that we never make use of referral fees to ‘buy-in’ claims from insurance or claims management companies – instead, the vast majority of our clients come to us through personal recommendation. Our continued commitment and service to the individual needs of our clients sets us apart: we put you first, and will always give you independent legal advice.

Our solicitors are committed to ensuring that you not only get the compensation you deserve, but that you are able to access everything you need in order to recover from any injuries. We can recommend specialist medical and rehabilitation treatments to suit your needs, ensuring that you have access to the best treatment in your local area. Motorbike accident treatments often include physiotherapy, treatment from a chiropractor or referral to an occupational therapist. It is also important to assess your psychological needs, which is why we can provide advice on counselling and related treatments to deal with any anxiety or stress-related disorders that you may be experiencing.

The claims process:

If you have been in a motorbike accident, then the first thing to do is to get an official medical diagnosis of your injuries. Depending on the kind of accident, you may have already received this at the hospital, however if you did not then it is important to visit your GP to get a full assessment of your injuries and the impact this may have on your well-being. When you contact us we will assess your case, taking into account all of the circumstances that surrounded your accident and decide whether you are eligible to make a motorbike accident compensation claim.

In making a motorbike claim, you will not have to worry about any legal costs. All of our claims are dealt with on a no win, no fee basis, meaning:

  • Our costs will all be recovered from the other side
  • You will keep 100% of the compensation awarded
  • If your case in unsuccessful, we will write off all of our costs

If your accident involved a collision with another road user, even if they are uninsured we still have the option of claiming through the Motor Insurance Bureau. Once the claims process has begun, we will keep you informed every step of the way about your case.

If you are unable to work because of your accident and are struggling financially because of it, we are dedicated to securing interim compensation payments for you, so that you can focus on making a full recovery without experiencing any financial worry.

Communication:

After a motorbike accident, you will want to deal with the issue of a motorbike claim in as hassle-free a manner as possible. We always communicate with our clients in the way that suits them best, whether by phone, e-mail or face to face discussions. It is entirely up to you how you want to stay in contact with us. In some cases, you may find it difficult to travel after a motorbike accident – where necessary, we can arrange home and hospital visits to help make the claims process as easy as possible for you.

Whatever your circumstances, rest assured that we will work with you to achieve the motorbike accident compensation that you deserve.